Contact
Tell us how we can improve your PDF workflow.
Send tool questions, bug reports, feedback, or privacy enquiries by email. No account is required.
Email support
This link opens your email app. You can also copy the address into your preferred email service. This page does not collect messages through a contact form.
What to include
For a tool issue, tell us the tool name, browser, device, page count, approximate file size, steps you tried, and any error message. A screenshot with private information removed can help. Please do not send confidential PDFs, passwords, or signature images. We cannot access the documents processed locally in your browser.
Troubleshoot an unexpected result
The Help page covers browser memory, slow OCR, missing text, and unexpected downloads. For a step-by-step example, visit Guides & samples.
Try a non-private example
Use a synthetic practice PDF to compare the result with the documented workflow. Keep the original and check any downloaded result before sharing it.
Keep your documents private
We cannot retrieve your locally processed files from a document server. The privacy policy explains browser-local processing, editor recovery drafts, and how to clear local data.